Each dog’s session will be 15 minutes in length. Please arrive no more than 5 minutes before your allotted time. Your session may run a few minutes over, as the session before yours may, depending on each dog’s progress. Please be patient, flexible and respectful of others. You are welcome to watch other dogs’ sessions while your dog is safely away in either a crate or in your car. You may leave your dog in your car to come check in, and complete your paperwork. Do not enter the building with your dog unless you are instructed to do so by staff.
We use positive reinforcement methods only. No choke, prong, or e-collars are permitted; and absolutely NO pushing, pulling or forceful motions to get dogs into the water. We use the swim and toys as rewards, so please, leave food rewards or treats in the car until your session has concluded.