Classes and event fees are due at time of registration to ensure a reserved spot. Fees are fully refundable (less the PayPal service fee) UP TO THREE BUSINESS DAYS PRIOR TO START OF CLASS OR EVENT. No fees will be refunded within three days of the FIRST class or event unless written medical or veterinary documentation is provided. Class time will only be credited in cases of inclement weather or at the discretion of management on a case by case basis, accompanied by medical /veterinary documentation.
No Call / No Show Policy
We know sometimes things happen and throw a monkey wrench in your schedule, or sometimes we just have a forgotten moment. It is our policy to trust that our clients value our time, as much as we value yours. Therefore, we will excuse a no show/no call one time. After that, any service is expected to be paid via PayPal at the time of booking, and will not be refunded in the case of another no show/no call. Refer to our refund policy above.